I have recently stayed at Rixos Bab al Bahr in Ras Al Khaimah to celebrate a friend’s birthday and had fairly good stay even though with some downsides.
The booking process was a little problematic. When I called the hotel at 8pm on a week-day, I was informed that the booking was closed because the relevant department works only between 9am-18pm. (!!!)
I called the next morning and after having obtained the information I needed, I booked my room on booking.com since cheaper. The resort offers an all-inclusive package where in addition to a room you receive also unlimited drinks (selected) and buffet meals (breakfast, lunch and dinner) included in the price.
However, you are not forced to have the free buffet meal at all times because there are other restaurants available for those tired of the buffet selection, for which it is requested the payment of additional 100 AED/person only.
The resort is very popular among Russian tourists and Dubai’s residents especially during the weekends. When we arrived at the resort, we were warmly welcomed by the door man and then had to line up for the check-in.
The hotel has 600 rooms and to handle the load of visitors checking-in at around 12.30pm there were only 5/6 people. We waited 15 minutes to check-in, a thing that the management should improve in my opinion.
The girl that handled the check-in was very polite. The room assigned was no. 2554 and a polite staff member escorted me at the room located in the second building while explaining the features of the all-inclusive package and carrying the luggage. Once in the room, I recognized that the Deluxe Room with Garden View I paid for was actually with a parking and construction site view.
I went back to the same girl that checked me in and asked to have another room, possibly with the Garden View I paid for. She tried to ask for a little extra for the “upgrade” but I was resolute and she politely assigned another room, this time with partial sea view, in front of the access road but slightly bigger and with a balcony. I accepted the change and the staff quickly moved my stuff and regularized my position.
The resort is nice, with several swimming pools, a nice beach and very attentive and polite staff always addressing guests with a smile. There many ways you can enjoy your stay with bars and shisha places conveniently located in the common area at the center of the three buildings forming the resort.
The buffet was good in quantity but not in quality. The same selection of cheese, salads and bread was offered at all meals and left overs of dinner were displayed the morning after.
The kids’ selection was mainly a concentrate of junk food with fried chicken, fries and sausages with ketchup available.
Don’t get me wrong. The food was alright but no one in our group of friends found something wow! Worth getting a second portion.
After dinner, the Mojito Bar serves free mojitos (not really the best I had) and Inferno disco club gives some good time with fairly enjoyable music.